“CERTOUR II: FOR A BETTER SME MANAGEMENT” project

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“CERTOUR II: FOR A BETTER SME MANAGEMENT” project started on October 11, 2018.Project’s main idea is to upgrade the skills of the SMEs working in the area of hospitality in order to improve their competitiveness including better managerial skills and introducing modern management tools in daily operations. Project’s partner countries are Armenia, Ukraine, Turkey, Romania and Greece. Pilot implementations of the management tools, starting the systematic management improvement is a core activity of the project. The sequence of activities towards this objective is as follows:

  • Development of management tools adapted to the SMEs working in hospitality sector;
  • Creation of transnational group of skilled consultants (mentors), development of common training package and joint mentors’ training programme
  • Customization of the management tools to each SME.
  • Pilot implementations (e-training platform, e-training, mentoring).
  • Experience exchange (study visits, learning tours).

In March, 2019 the transnational group of experts from 5 countries will gather together in Kavala, Greece for Joint Mentors’ training. They will discuss the mentoring principles in the project, as well as plans for customization of the management tools to each SME who are working in hospitality sector.  In particular, Armenian experts will support over 20 SMEs to develop business plan to upgrade or improve their services performances. They will also support the managerial staff of target SMEs through capacity building training on electronic training platform.

CERTOUR II project is co-financed by EU through ENI CBC Joint Operational Programme BLACK SEA BASIN 2014-2020. Joint Managing Authority is Ministry of Regional Development and Public Administration of Romania. Total project budget is 827.860,00 Euros. The Armenian partner Development Principles NGO has been awarded with 130.735,68 Euros. Each partner is committed to contribute co-financing at 8% of partner budget.

For details please contact:

Development Principles NGO

President – Anahit Ghazanchyan

Phone: +37491403224 Email: developmentprinciples@yahoo.com; developmentprinciples2018@gmail.com

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